COMPUTER SERVICING TEST #4 STUDY GUIDE

NOTE: Because our goal is to get to a competency level necessary to pass the A+ certification exam this is NOT an open book or note test.

Accessibility manager

Accessing various areas in the computer

Administrative tools

Audio cables

Bridges

Cables

Cache sizes

“Collisions”

Common Cause of computer failure

Control panel

Custom securities

Deferred printing

Diagnostic software

DMA channels

Dot pitch

Environmental variables

Event viewer

File encryption

File systems properties

Floppy drives

Horizontal scan

Hub topology

Hyper terminals

Installing and removing printers

Internet explorer home addresses

IRQ’s numbers and working with them

LAN’s

Launching DOS in Windows 2000

Min/Max troubleshooting

Modems

Network addresses

Networking Client, server, peer, host, guest

Networking cables, sizes, capacities

Network interface cards

Network protocol

Partitions

Passwords (networks)

Peer-to-peer networks (recognizing)

Performance improvement

Phantom directories

Program wizard

Protected mode drivers

Repeater

Ribbons

Searching registries

Slot types

Sound cards, slots and connectors

System Information tool utility

TCP/IP utilities

Trouble shooting procedures

TSR and associated programs

Tweak UI

Unguided media

Upgrading to Windows 2000

USB device

USB speeds

Video cards

Video Image changes

Video memory and data computing

Virus protection

Windows 2000 boot disk

Windows Control panel

Windows 2000 DOS commands

Windows 2000 error checking

Windows 2000 file system

Windows 2000 management tools

Windows 2000 system information

Windows 2000 user accounts

Windows 2000 virtual machine

Workgroup networks